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avellirax · CUSTOMER CARE

Thoughtful support.
A personal touch.

We’re here to help, from your first question to your after-sales needs.

We’re Here for You

At avellirax, operated by Hangzhou Xijian Technology Co., Ltd., we believe a considered shopping experience includes clear communication and dependable support.

Whether you’re exploring our products, checking an order, or looking for guidance on shipping, returns, or refunds, our customer support team is here to assist.

For common questions about orders, payments, shipping, returns, and refunds, you may find helpful guidance in our FAQ. If you need further assistance, please get in touch using the details below.

✉ Contact Information

For product inquiries, order support, shipping questions, or after-sales assistance:

Brand Name
avellirax

Legal Company Name
Hangzhou Xijian Technology Co., Ltd.

Customer Support Email
service@avellirax.com

Business Address
Room A0018, Building 1, No. 298 Yunxi Road,
Cangqian Subdistrict, Yuhang District,
Hangzhou, Zhejiang, China

A Small Detail That Helps

If your question relates to an order, please include your order number and a brief description of your request. For an item-related issue, relevant photos can help us understand your concern more clearly.

Thank you for choosing avellirax.

We value your trust and are committed to clear information, attentive support, and a shopping experience you can feel confident about.