About Us
THE avellirax APPROACH
A little more care.
At every step.
Reliable products. Clear information. Thoughtful support.
Welcome to avellirax
avellirax is a brand operated by Hangzhou Xijian Technology Co., Ltd.
We believe that shopping online should feel straightforward and reassuring. Our aim is to offer reliable products, communicate service information clearly, and give you a transparent experience from your first visit to your after-purchase questions.
From exploring our products to placing an order and finding the support you need, we work to make each step simple and convenient.
What Matters to Us
Clarity before you buy.
Product and service information that helps you make an informed choice.
Support along the way.
Assistance with product details, orders, payment questions, and shipping updates.
Care beyond checkout.
Guidance with after-sales questions, including returns and refunds, in line with our policies.
Company Information
We believe you should know who is behind your shopping experience. Our business details are provided below.
Brand Name
avellirax
Legal Company Name
Hangzhou Xijian Technology Co., Ltd.
Customer Support Email
service@avellirax.com
Business Address
Room A0018, Building 1, No. 298 Yunxi Road,
Cangqian Subdistrict, Yuhang District,
Hangzhou, Zhejiang, China
✉ Customer Support
Have a question? Our customer support team is here to help you find the information and next steps you need.
Service Days
Monday–Friday
Estimated Response Time
Usually within 24–48 business hours.
During holidays, promotional periods, or times of higher inquiry volume, replies may take a little longer. Thank you for your patience and understanding. We will respond as soon as possible.
Thank you for choosing avellirax.
Your trust matters to us. We are here to make your shopping experience clear, considered, and supported.